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Firby deploys an autonomous team of clinical-grade AI receptionists with human voice, 24/7 SMS, and WhatsApp that answer in under 400ms, schedule appointments in real time, and reactivate patients around the clock.

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The Invisible Crisis in Practice Administration

Up to 60% of potential clinic revenue leaks away due to long phone hold times, unworked treatment plans, and empty exam chairs caused by unconfirmed no-shows.

The Hidden Cost of Traditional Reception

Peak-Hour Phone Congestion

42% Lost Calls

During morning rushes, front-desk staff must prioritize in-person patient check-in. Over 42% of incoming patient phone calls ring busy or drop into voicemail.

After-Hours Patient Leakage

51% Night Leads

Over 50% of patients look for appointments in the evening or on weekends. Without instant booking, they immediately call the next provider on Google Maps.

Unfollowed Treatment Plans

Stalled Revenue

Tens of thousands in treatment estimates (implants, orthodontics, aesthetic care) evaporate because busy front-desk staff lack the hours for persistent follow-up.

Idle Exam Chairs & Costly No-Shows

Up to 25% No-Show

Patients who fail to show up unannounced severely damage clinic profitability. Calling or texting every patient manually is inefficient and unsustainable.

The Fallacy of Conventional Chatbots

Frustrating Phone Trees & Menus

Rigid IVR Trees

Clunky 'Press 1 for appointments' trees frustrate patients seeking immediate medical empathy and drive away high-value prospective patients.

Zero Real Operational Action

Read-Only Bots

Basic chatbots only send static canned text. They cannot check live EHR calendars, process reservation deposits, or independently reschedule patients.

No Human-Grade Phone Integration

Text-Only Blindspot

When facing symptoms or dental emergencies, patients don't want to type long texts—they want to talk to an empathetic voice and get scheduled in 60 seconds.

Clinical Hallucinations & Liability

Legal & Safety Risk

Generic AI wrappers invent fees, hallucinate medical advice, or mishandle triage, exposing your practice to severe reputational and legal risks.

Autonomous Operation Architecture

Offload administrative and commercial friction to your digital team in three guided deployment phases.

Connect with Firby
Connect with Firby 01

We connect your existing phone lines and official WhatsApp without changing numbers. Real-time sync with your EHR, EMR, and medical calendar software.

Delegate Patient Care
Delegate Patient Care 02

Firby learns your clinical specialties, doctor fees, treatment duration, patient FAQs, and deposit collection policies under strict clinical criteria.

Scale Without Limits
Scale Without Limits 03

Your clinic handles inquiries, qualifies triage, schedules appointments, collects booking deposits, and reactivates cold patients 24/7 autonomously. You get analytics on recovered revenue and real chair occupancy.

Your Specialized Digital Workforce

Autonomous digital employees trained on clinical protocols, each engineered for a critical mission in practice growth.

Valeria

Head of Voice Reception & 24/7 Triage

Answers inbound calls with natural human voice in <400 ms while handling messaging simultaneously. Triages primary concerns, answers FAQs, and books confirmed appointments.

Listen to Valeria (Voice Demo)
<400ms Voice
Autonomous Scheduling
<400 ms Voice Latency
Instant SMS Confirmations

Kroma

Patient Recovery & Revenue Reactivation

Specialist in high-ticket case acceptance (orthodontics, implants, aesthetics). Overcomes scheduling hesitations, sends secure deposit links, and re-engages overdue patients.

Stripe & Apple Pay Links
Objection Handling
Pending Patient Re-engagement

Cyro

Clinical Triage & Intake Protocol Specialist

Assesses patient symptoms following strict clinical severity and specialty protocols. Provides pre-appointment preparation guidance and triggers on-call doctor alerts for urgent cases.

Clinical Triage
Medical-Grade Safety
Urgent Medical Alerts

Cenit

Schedule Shield & No-Show Elimination

Secures booking copays and consultation deposits through 1-click card links. Executes smart reminder sequences to reduce patient no-shows by up to 80%.

Card & Apple Pay Deposits
80% No-Show Reduction
Smart Automated Reminders
Transparent Practice Subscriptions

Choose the Right Plan for Your Practice

No long-term contracts. 7-day assisted trial. Cancel or scale anytime.

Starter Plan

Essential 24/7 voice AI receptionist and calendar booking for solo practices.

$99
USD / month (Billed Monthly)
  • 24/7 Sofia Voice AI Receptionist
  • Direct EHR & Google Calendar Booking
  • Automated SMS Reminders (24h & 2h)
  • Post-Appointment Follow-up
  • 1 Dedicated US/Canada Phone Line (+1 VoIP)
Enterprise Plan

Complete autonomous operating system with all 5 digital employees and custom integrations.

$599
USD / month (Billed Monthly)
  • All 5 Digital Specialists Fully Activated
  • Custom EHR/EMR Integration (Epic, Kareo, Dentrix)
  • Proactive Patient Recall & Retention Engine
  • Multi-Location & Multi-Provider Routing
  • Dedicated HIPAA-Compliant VIP Support & BAA
ROI Return on Investment: The Pro Plan costs less than 20% of an in-office US medical receptionist, operating over 720 hours a month with zero sick days, zero delays, and 100% HIPAA compliance.

Real Clinical Interaction: From First Inquiry to Deposit

Watch how Firby assesses patient needs, finds an open slot on the doctor's calendar, and secures a deposit in under 60 seconds.

Geko AI
Firby (Metro Dental & Medical Reception) Online • Autonomous Practice AI
Hi! Do you have any openings tomorrow afternoon for a consultation with Dr. Reynolds?
Hello! Absolutely. Dr. Reynolds has an opening tomorrow at 10:30 AM or at 3:15 PM. Would either of those times work for you?
3:15 PM works great for me! How do I confirm and hold the slot?
Perfect, I have placed a preliminary hold on 3:15 PM for you. To confirm your appointment and secure your slot, please complete the $50 reservation deposit below:
Secure Deposit Link (Stripe / Apple Pay)

The autonomous operating system that fills your schedule and scales your practice's profitability

7-day fully assisted pilot. No credit card required. Deploys in 15 minutes across your existing practice phone lines and messaging.

Want to test our voice receptionist live right now? US Live Demo Line: +1 (279) 213-9140  |  WhatsApp: +57 (324) 369-9856